Independent operators and RV Parks look to replace complicated, expensive legacy systems, streamline operations, and increase direct booking revenue turn to Skywares easy-to-use cloud solution
Skyware Hospitality Solutions, the leading all-in-one cloud hospitality platform trusted by independent hotels, resorts, RV parks, and multi-property groups, marked another consecutive year of impressive milestones. With a record number of new clients, integrations, product enhancements, and partnerships, the company has become one of the fastest-growing PMS solutions for independent operators.
The pandemic has driven the hotel industry to look at its technology solutions and see where efficiencies can be made. Skyware’s property management software is quickly becoming an industry benchmark from which other systems measure features and functionality versus price. Skyware uses the latest technology to provide an enterprise solution that incorporates a full-featured property management system, activity/spa scheduler, online booking engine, accounts receivable, and yield management—all within a single database.
“Skyware strives not just to be your typical property management software company,” explains Bob Palloni, the company’s CEO. “That is why our success over the years has mostly been by word of mouth from our happy users. We are committed to having a customer-driven attitude that unfolds throughout all of our solutions, and we are known for having the best US-based support. ”
2022 marked the year Skyware launched a new look with an intuitive contemporary interface. Other enhancements include new CC gateway and payment certifications, advanced guest communications to engage guests and groups on a personal level, and more advanced reporting as hotels try to crack the code about their guests. The company also rolled out a new training on-demand content.
“We anticipated hotel staff returning and requiring refreshers or overall new staff training after the pandemic,” continues Palloni. “We always had help files, but we rebuilt the entire library, which now includes training videos. We take training seriously, are hands-on with onboarding, and provide existing customers with unlimited training. We also make it a point to ensure our application grows with the customer. For example, the Academy Hotel joined us 12 years ago, and their PMS includes all of the latest functionality that’s been added up to today.”
“Exciting things are coming up for 2023,” continues Palloni. “I am grateful to have an amazing team that has allowed the company to thrive during the challenging circumstances of the ongoing pandemic. Our mission focuses on helping our clients be more profitable and competitive by providing first-class, end-to-end service and technology.”
To learn why more leading independent hotels, resorts, management companies, and RV parks turn to Skyware to maximize bookings and profits, visit skywaresystems.com.
About Skyware Hospitality Solutions
Skyware Hospitality Solutions is the industry’s most innovative all-in-one hospitality technology platform trusted by leading independent hotels, resorts, RV parks, and multi-property groups. The company has reimagined the fragmented, complex legacy landscape into a visionary universe of modern, integrated solutions with limitless possibilities. With more than 30 years of hospitality technology experience, Skyware’s solutions are carefully curated to fit the unique needs of each property and built to respond flexibly to the demanding requirements of a fast-changing industry.
Built from the ground up to centralize and simplify operations, the end-to-end cloud-based PMS suite includes Online Booking Engine, POS, Sales and Catering, and Activity/Spa Scheduling. The easy-to-use system is up and running quickly and seamlessly, delivering a scalable, cost-effective solution that can work with or replace existing hotel systems and technology investments.
With deep industry knowledge and top-rated North American-based support, Skyware’s patented technology accelerates its customers’ ambitions, whether to grow and transform or simply become more efficient, productive, and profitable.
Currently, over 200 unique hotel customers in over 5 countries look to Skyware for tools, technology, and world-class expert support. Founded in 2009, the privately held company is headquartered in Crestview, Florida. For more information, please visit skywaresystems.com.
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